Our office is conveniently located near Haywood Mall, just off Pelham Road and across from St. Francis Hospital. We’re in Suite 103 of the Eastside Medical Center. Click here for directions to our location. We are open 8:30am to 5:00pm Monday through Thursday. We are closed on Fridays.
Below is a list of frequently asked questions about our office. If you have any other questions, please contact our office directly and someone will assist you as soon as possible!
What makes you different from other dental offices?
We’re glad you asked! There are many good dentists in the area, but we believe we offer an unparalleled care for your teeth. Visit our Why Us page for more information.
What if I have a dental emergency when the office is closed?
If you are a patient of record, call 864.627.9111 and the answering service will page Dr. Schoen.
Can I use my dental insurance?
Our knowledgable office staff will be more than happy to assist you. Please call us @ 864.627.9111 or email our offices with your specific dental insurance questions.
When is payment for services due?
Payment is due on day of service. We will kindly complete and file all insurance claims for you.
I’m a new patient, where can I download new patient forms?
At the moment, our new patient forms are not online. However, we will be uploading them shortly. We are sorry for the inconvenience.
What kind of payment options do I have?
We have several payment options to help meet your dental needs. We accept Visa, MasterCard, American Express, Discover, checks or cash. For more information on fees and payment, visit our Affordable Financing page.
Why does my insurance company say it will cover 100% of my costs, but they don’t?
Although insurance companies say the coverage is 100%, their “reasonable and customary” fees may be atypical for the area, based on a contracted provider, or just outdated.
Which insurance providers do you contract with?
As a courtesy to to our patients, we file with all insurances with the exception of Medicaid and Medicare.
Do you offer sedation?
Our entire team is dedicated to putting all of our patients at ease. With the advanced technologies at our disposal, we do offer oral sedation care when needed.